Two AIs. One question.

InTouch ships an assistant inside the product, and exposes an MCP server so Claude Code can drive it. Here is the same question put to both.

“I run a small retail shop. What can InTouch do for me?”

Claude Code

Driving InTouch over MCP

Short version: InTouch watches the boring stuff your shop already produces — POS exports, supplier files, processor statements, inventory tables — and acts on them on a schedule or the moment a file lands, then messages you the result.

Daily numbers without opening a spreadsheet. POS drops its nightly sales CSV → InTouch picks it up the second it lands and emails you one screen: yesterday’s take, top sellers, anything off versus last week.

Low-stock alerts. Scheduled query against your inventory → when a SKU drops below its reorder point you get the list. Not a dashboard you have to remember to open.

Supplier price lists. Vendor uploads a new price file → normalised, changes over 5% flagged, table updated, and you’re told what moved.

Reconciliation. Card processor payout versus POS totals for the same day. It only messages you when they disagree — that’s the whole point.

Backups. Nightly, off the shop PC, with a message only if it fails.

Two honest caveats: there is no drop-in “Square” button that configures itself — you point it at your export or API once, and that first setup is the real work. And it runs on a machine you control, not a hosted service.

Personal Edition is free and covers a one-person shop. Solo is $149/yr.

The pattern that matters at your size: you stop checking things. Silence means fine. A message means look at this.

The InTouch assistant

Inside the product · Claude Sonnet 5

For a small retail shop, think of InTouch as a tireless assistant that handles the repetitive stuff you don't have time for. Here's what people in your situation typically use it for:

Reports that just show up

  • A daily or weekly sales summary emailed to you automatically (pulled from a spreadsheet, your POS system's data, or a database) — no more manually compiling numbers every Monday morning.
  • End-of-day or end-of-week totals texted or emailed to you and your accountant.

Never miss a problem

  • If you sell online, it can check your site/store is up and reachable every few minutes and ping you the second it goes down — instead of finding out from an angry customer.
  • Watch for low stock (if your inventory lives in a spreadsheet or system it can read) and alert you to reorder before you're out.

Inbox and admin on autopilot

  • Watch an inbox for new orders, supplier confirmations, or customer inquiries and act on them (forward, log to a spreadsheet, alert you).
  • Auto-send receipts, order confirmations, or thank-you follow-ups.

Backups and peace of mind

  • Nightly backup of your sales spreadsheet, customer list, or database to cloud storage — automatically, on a schedule, with you notified if it fails.

Reminders

  • "Order more coffee cups every Thursday," "remind me to run payroll on the 1st," "check the register tape supply" — anything recurring, said once in plain English, then it just happens.

How you'd get any of these alerts: email, Slack, Discord, or Telegram — whichever you actually check.

You don't need to know anything technical — you just tell me the chore ("email me weekly sales totals every Monday at 8am" or "watch my Gmail for orders from Shopify and log them to a spreadsheet") and I build and schedule it.

What's the actual day-to-day headache you'd want off your plate first — sales reporting, inventory, inbox, backups, or something else?

Same server, two surfaces. The assistant is the on-ramp — open the app, ask in plain English, it builds and schedules the thing. Claude Code is the depth, for when you want an agent with the full toolset working on your install directly.

Captured 2026-07-27 on a live InTouch Personal install. Assistant answer reproduced verbatim.