You: solo developer, sysadmin, or data person
"I have ten cron jobs, a folder of Python scripts, and a list of things I keep forgetting to do. I'd like to automate my own life and maybe a side project."
Pick: Personal — free forever. Single user, every tool, every AI provider, the full RAG pipeline, the agentic AI assistant, the 367-tool MCP server. The only things hidden are the multi-user scaffolding (project/jobset hierarchy stays flat) and the three business-account channels (WhatsApp / Microsoft Teams / LINE), which need an org-tier account you don't need yet.
Same codebase that runs at Fortune 500 enterprises. No license key, no time limit, no nag screen.
You: a small team where everyone wears every hat
"We're a 5–30 person company or workgroup. Ops, dev, and data overlap. Everyone needs to be able to author and run jobs. We don't need RBAC because everyone trusts everyone."
Pick: Team — licensed, multi-user, every publisher is admin. Multiple authenticated users (per license), the full Project/Jobset hierarchy, shared credentials and schedules. Same five outbound notification channels (Email, Slack, Discord, Telegram, SMS). Adds InTouch's MCP server access and the AI assistant for every team member.
Right when you outgrow Personal but don't yet have separate functional teams that need walls between them.
You: a department in a real company
"We're Finance, IT, Engineering, or Ops at a mid-sized or large company. Not everyone gets to touch production. Auditors ask hard questions. Some of our work uses business-account channels (WhatsApp, Microsoft Teams, LINE). LDAP sign-on is a requirement, not a nice-to-have."
Pick: Department — the governance edition. Adds full RBAC with per-object permissions, LDAP / Active Directory authentication, all 8 messaging channels, import/export between environments, backup & restore, CyberArk integration, and the bundled enterprise tools (Essbase, TM1, JD Edwards). Job collision and exclusivity rules.
The edition you pick when "who can do what" actually matters — and you need to prove it on demand.
You: Fortune 500, multi-region, mission-critical
"Multiple thousand jobs. Hundreds of users across departments. SOC 2 / ISO certified. Live monitoring matters. SLA-backed support is non-negotiable. Some workloads need AI gateway routing across multiple LLM providers under cost / latency / policy strategies."
Pick: Enterprise — complete platform. Everything from Department, plus the live job monitoring dashboard, advanced session management, AI gateway routing (cost-optimized, latency-optimized, failover, round-robin, policy strategies across providers), full audit trail, priority support, and Enterprise SLA.
When InTouch is the system that keeps the lights on for thousands of users, this is the edition that runs it.
Same codebase across all four editions. Personal upgrades to Team, Department, or Enterprise without migrations — just a license key and a feature unlock at startup.